Accessibility of

This website is run by Visit Dalarna AB. We want as many people as possible to be able to use it, and this document describes how complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them.

How accessible is the website?

We know some parts of this website aren’t fully accessible. See the section on non-accessible content below for more information.

We have had accessibility experts from Axess Lab conduct a review of during the months of July and August 2020. They have also conducted user tests by allowing people with different ways of understanding and navigating websites, including using aids, to test the website. In the accessibility report, there is a description of the accessibility issues identified in the review, priorities, and a list of the issues that have been addressed.

What to do if you can’t access parts of this website?

If you need content from this website that is not accessible for you but is not within the scope of the accessibility regulations as described below, please contact us by e-mail or by phone +46 (0)771-62 62 62.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or if we’re not meeting the requirements of the accessibility regulations, contact us and let us know about the problem.

Enforcement procedure

The Agency for Digital Government, Digg, is responsible for enforcing the web accessibility regulations. If you experience accessibility issues on our website, you can submit a complaint to Digg.

You can also submit a complaint to Digg if you think that our assessment of what constitutes a disproportionate burden should be reviewed, if you think that our accessibility statement is inadequate, or it you think that your request for excluded content in an accessible format has not been handled correctly.

Technical information about this website’s accessibility

This website is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.

Non-accessible content

The content described below is not fully accessible in one way or another. 

Lack of compliance with legal requirements

 The main issues affect users with severe visual impairments who navigate with screen readers and users with reduced mobility who navigate with keyboards or assistive devices based on keyboard control. These problems manifest themselves in form objects and calendars when trying to find and book accommodations.

Users with weak vision may experience problems with navigation using magnifying aid or certain color contrasts.

Users with cognitive impairments may find certain elements more demanding, especially moving content or certain aspects of booking processes.

The accessibility issues that remain below are related to third-party solutions for the technical platform on which the website is built. We are working to influence suppliers and trying to find alternative solutions to these features.

Here we describe the content that is not accessible

  • Forms on the website do not allow for preview before submission.
  • Automatic videos that start when visit a page can be paused on all devices either click or tap on the video to paus it.
  • Images of certain products in our information database lack alt-text. We are continuously working to fill these in for each new product registered. For products existing before the legal requirement came into force, we have an ongoing task to add alt-texts.
  • Documents published before September 2018 may have accessibility issues.
  • Unable to complete bookings with a screen reader.
  • Insufficient information about screen reader status.
  • Technical issues with form objects. Most issues resolved, a few remaining in the shopping cart.
  • Objects inaccessible by keyboard. Most issues resolved, a few remaining in the shopping cart.
  • Shortcut for keyboard users.
  • Calendars, selecting time periods create significant problems. Majority of issues resolved, some indexed pages on Google remain.

Deficiencies in documents such as PDFs

Documents published before September 2018 may have accessibility issues. The deficiencies can be of various kinds, such as missing or incorrect tags, missing alternative text, and missing document titles. Reading and tabbing may be missing or incorrect.

Visit Dalarna is continuously working to improve document accessibility on the website.

  • Images in PDF documents may lack or have incorrect text alternatives.
  • Some PDF documents are not correctly tagged to work with screen readers.
  • Some images lack descriptions. Some images are not labeled as decorative, but are used as such.

Disproportionate burden

Visit Dalarna AB invokes an exemption for disproportionate burden in accordance with §12 in the accessibility regulations for the content described below.

Content that’s not within the scope of the accessibility regulations

The content described below is not fully accessible, but is exempt in accordance with §9 in the accessibility regulations.

Essential information about the content of navigation maps is available in a digital format.

How we tested this website

Axess Lab has conducted an independent review of

The latest assessment was conducted on April 17, 2022

The report was last updated on May 13, 2024